Lexmark MB2236 - Page 153

Action Yes No
Step 8
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Printhead error 1 service check
Action Yes No
Step 1
a Unplug the power cord from the printer.
b Wait for 20 seconds, and then turn on the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Reseat the two printhead cables at both ends.
b Check the printhead cables for proper connection.
c Check the printhead for proper installation and damage.
d Perform a print test.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Make sure that the printhead lens is clean and free of
contamination.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the printhead. See
“Printhead removal” on page 251.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the cables for proper connection and damage.
Are the cables properly connected and free of damage?
Go to step 7. Go to step 6.
Step 6
Replace the damaged cable.
Does the problem remain?
Go to step 7. The problem is
solved.
3400-48x
Diagnostics and troubleshooting
153