Lexmark MB2236 - Page 43

Action Yes No
Step 15
Replace the transfer roller. See
“Transfer roller removal” on
page 242.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
a Clean the printhead lens.
b Reseat the two printhead cables at both ends.
c Perform a print test.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
a Make sure that the printhead cables are properly connected.
b Check the printhead for proper installation and damage.
Is the printhead properly installed and free of damage?
Go to step 19. Go to step 18.
Step 18
Replace the printhead. See
“Printhead removal” on page 251.
Does the problem remain?
Go to step 19. The problem is
solved.
Step 19
a Reseat the HVPS cables.
b Check the cables for damage.
Are the cables free of damage?
Go to step 20. Go to step 21.
Step 20
Replace the damaged cable.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 21
a Check the HVPS characterization.
b Reseat the HVPS cables.
c Check the HVPS cables for proper installation and damage.
d Check the HVPS spring contact for proper connection to the
board.
Is the HVPS properly installed and free of damage?
Contact the next
level of support.
Go to step 22.
Step 22
Replace the HVPS. See
“HVPS removal” on page 231.
Note: Make sure to perform the HVPS characterization when
replacing the HVPS.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
3400-48x
Diagnostics and troubleshooting
43