Tray insert obstructed service check ....................................................................................................................183
Unable to remove toner cartridge service check..............................................................................................183
Fax not detected service check .............................................................................................................................184
No display service check .........................................................................................................................................185
No power service check...........................................................................................................................................186
ADF door open service check ................................................................................................................................187
Service menus........................................................................................... 189
Understanding the printer control panel................................................................................................... 189
Using the control panel ............................................................................................................................................189
Understanding the status of the power button and indicator light...............................................................190
Diagnostics menu............................................................................................................................................190
Entering the Diagnostics menu ..............................................................................................................................190
Reports ..........................................................................................................................................................................190
Advanced Print Quality Samples............................................................................................................................190
Format Fax Storage ....................................................................................................................................................191
Event Log.......................................................................................................................................................................191
Input tray quick print..................................................................................................................................................192
Output bin quick feed ...............................................................................................................................................192
Printer Setup................................................................................................................................................................192
Printer diagnostics & adjustments .........................................................................................................................194
Scanner Diagnostics..................................................................................................................................................195
Config menu......................................................................................................................................................197
Entering the Config menu........................................................................................................................................197
Config Menu ................................................................................................................................................................197
Service Engineer menu..................................................................................................................................199
Entering Invalid engine mode.................................................................................................................................199
Entering the Service Engineer (SE) menu.......................................................................................................... 200
General SE ................................................................................................................................................................. 200
Network SE ................................................................................................................................................................ 200
Fax SE............................................................................................................................................................................201
Scan SE ....................................................................................................................................................................... 202
Parts removal............................................................................................205
Removal precautions.....................................................................................................................................205
Handling ESD‑sensitive parts................................................................................................................................ 206
Controller board/control panel replacement .....................................................................................................207
Restoring the printer configuration after replacing the controller board .................................................. 208
Restoring solutions, licenses, and configuration settings ...............................................................................210
Updating the printer firmware .................................................................................................................................211
Backing up eSF solutions and settings ................................................................................................................212
Ribbon cable connectors .........................................................................................................................................213
Zero Insertion Force (ZIF) connectors..............................................................................................................213
3400-48x
Table of contents
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