Lexmark MB2236 - Page 85

Action Yes No
Step 1
a Make sure that the toner cartridge is supported.
b Make sure that the toner cartridge and imaging unit are not
empty.
c Check if the toner cartridge is new.
Is the toner cartridge new?
Go to step 2. Go to step 3.
Step 2
Make sure to remove the packing material on the toner cartridge
and imaging unit.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Clear the paper path of debris and contamination.
b Remove, and then insert the imaging unit and toner cartridge.
Note: Shake the toner cartridge and imaging unit before
inserting them.
c Perform a POR.
d Enter the Diagnostics menu, and then select Advanced Print
Quality Samples.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
a Make sure that the paper type and size settings match the
paper type and size set on the tray.
b Check the fuser cables for proper connection and damage.
c Check the fuser access door for damage.
d Check if the fuser gears are in proper contact with the drive
gears.
e Make sure that the fuser is compatible with the LVPS.
f Check the fuser for proper installation and damage.
Is the fuser properly installed and free of damage?
Go to step 7. Go to step 5.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Select Motor (transport).
c Open the rear door, and then check if the fuser exit rollers turn.
d Open the fuser access door, and then check if the hot rollers
turn.
Are the rollers properly working?
Go to step 7. Go to step 6.
3400-48x
Diagnostics and troubleshooting
85