Lexmark MS310 Series Service Manual

Error code Description Action
331.51 Motor 1 (Pick/Lift) motor no first encoder Go to “Option tray pick/lift motor service check” on
page 106.
331.52 Motor 1 (Pick/Lift) motor stop error
331.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
332.54 Motor 2 (Separator/Passthru) Motor no first encoder Go to “Option tray separator/passthrough motor
service check” on page 107.
332.55 Motor 2 (Separator/Passthru) motor stop error
332.56 Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
334.57 Motor 3 motor no first encoder Go to “Option tray ACM motor service check” on
page 108.
334.58 Motor 3 motor stop error
334.59 Motor 3 PWM underflow (motor overspeed)
335.60 Hardware error—Board ID unknown Go to “Option tray controller card service check” on
page 108.
335.61 Hardware error—Option type unknown
335.62 Hardware error—Product ID unknown
335.63 Hardware error—Sensors are not plugged on the
board.
341.51 Motor 1 (Pick/Lift) motor no first encoder Go to “Option tray pick/lift motor service check” on
page 106.
341.52 Motor 1 (Pick/Lift) motor stop error
341.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
342.54 Motor 2 (Separator/Passthru) motor no first encoder Go to “Option tray separator/passthrough motor
service check” on page 107.
342.55 Motor 2 (Separator/Passthru) motor stop error
342.56 Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
344.57 Motor 3 motor no first encoder Go to “Option tray ACM motor service check” on
page 108.
344.58 Motor 3 motor stop error
344.59 Motor 3 PWM underflow (motor overspeed)
Option tray pick/lift motor service check
Action Yes No
Step 1
a Remove the option tray insert.
b Check the lift plate and gears for proper operation by moving the metal
plate.
Do the lift plate and gears move freely, and are they free of wear or
damage?
Go to step 2. Replace the tray insert.
4514-220, -230
Diagnostic information
106

Lexmark MS310 Series Specifications

General

Print Technology	Monochrome Laser
Processor Speed	800 MHz
Monthly Duty Cycle	Up to 50, 000 pages
Recommended Monthly Page Volume	500 - 2, 500 pages
Connectivity	USB 2.0, Ethernet
First Page Out Time	As fast as 6.5 seconds
Print Resolution	1200 x 1200 dpi
Memory	128 MB
Duplex Printing	Standard
Input Capacity	250 sheets
Output Capacity	150 pages
Media Types Supported	Plain paper, envelopes, card stock, labels
Media Sizes	Letter, Legal, Executive, Statement, Oficio, A4, A5, A6, B5 (JIS), B6 (JIS), Envelope (No. 10, Monarch, DL, C5)
Operating Systems Supported	Windows, macOS, Linux
Dimensions	399 mm