Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Actions Yes No
Step 1
Does the shadow image appear every two pages?
Go to step 2. Go to step 3.
Step 2
Check the redrive assembly for wear or damage.
Is it free of wear or damage?
Go to step 3. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 209.
Step 3
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Go to step 4. Replace the transfer
roll. See “Transfer roll
removal” on page
169.
Step 4
Check the following fuser components for wear or damage:
• Gears
• Exit rollers
• Belt fuser
Are they free of damage?
Go to step 5. Replace the fuser. See
“Fuser removal” on
page 210.
Step 5
a Turn off the printer.
b Remove the rear door and cover.
c Disconnect the fuser cable connected to PCN5 of the power supply.
d Check for approximate correct resistance on the fuser cable:
• 220V fuser—43 ohms
• 110V fuser—10 ohms
• 100V fuser—8 ohms
Is the resistance equal to any of the above values?
The problem is solved. Replace the fuser. See
“Fuser removal” on
page 210.
4514-220, -230
Diagnostic information
52
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