Action Yes No
Step 7
Check the ACM assembly.
Is it free of wear or damage?
Go to step 8. Replace the ACM
assembly. See “ACM
assembly removal” on
page 216.
Step 8
POR into the Diagnostics menu and perform a print test:
Diagnostics Menu > Cont Prt Simplex Tray 2
Does the pick/lift motor gearbox pass the test?
Go to step 9. Replace the option
tray.
Step 9
Does the error remain?
Contact the next level
of support.
The problem is solved.
250 paper jams
25y.xx paper jam messages
Error code Description Action
250.06 Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
Go to “MPF service check” on page 83.
250.10 Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
250.13 Input sensor did not detect sheet picked from MPF.
Sheet also last page of stapled job.
250.14 Input sensor did not detect sheet picked from MPF.
Other sheets should have been flushed.
250.17 Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
250.18 Input sensor did not detect sheet picked from
MPF. Other sheets could be in the path.
[x]‑page jam, clear manual feeder. [250.xx]
1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4514-220, -230
Diagnostic information
82
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