240 paper jams
24y.xx paper jam messages
Error code Description Action
241.01 Paper over tray 1 pass thru sensor on warmup. Go to “Tray 1 jam service check” on page 80.
241.02 Sensor (input) early arriving jam.
241.03 Tray 1 pass thru sensor never became covered when
feeding a sheet from an option below.
241.07 Option tray 1 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
241.13 The media is late reaching the sensor (input) within
the specified time from tray 1.
241.14 The media is late reaching the sensor (input) within
the specified time from tray 1.
Go to “Tray 1 jam service check” on page 80.
241.15 Media tray 1, tray pulled jam.
241.16 The engine timed out waiting for the tray 1 to report
'ready' before the 1st pick attempt.
241.17 Page was not properly picked from tray 1. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
241.18 Failed to feed from tray 1. Exhausted all pick retries.
Paper present sensing indicates media is in the tray.
Go to “Tray 1 jam service check” on page 80.
241.20 Took too long to ramp up media feeder motor in tray
1.
241.21 Media feeder motor stall in tray 1.
241.22 Media feeder motor pick motor underspeed in tray 1.
241.24 Media feeder motor stalled on the last pick attempt
in tray 1.
Go to “Tray 1 jam service check” on page 80.
241.29 Tray 1 lift plate failed to make the index sensor while
elevating.
241.32 Media tray not ready.
241.33 The media tray was pulled during the media pick
process.
241.41 Media feeder motor stall in tray 1. Go to “Tray 1 jam service check” on page 80.
241.42 Media feeder motor pick motor under‑speed in tray
1.
241.43 Media feeder motor stalled on the last pick attempt
in tray 1.
241.44 Motor 2 (Separator/Passthru) motor stalled.
4514-220, -230
Diagnostic information
74
To Next Page
Loading...
