Error code Description Action
241.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to “Tray 1 jam service check” on page 80.
241.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
241.47 Motor 3 motor stalled.
241.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
241.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
242.01 Paper over tray 2 pass thru sensor on warmup. Go to “Option tray jam service check” on page 81.
242.02 Input sensor detected late feed during a pick retry
from tray 2.
242.03 Tray 2 pass thru sensor never became covered when
feeding a sheet from an option below.
242.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
242.07 Option tray 2 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
242.09 Tray 2 pick motor lost encoder. Go to “Option tray jam service check” on page 81.
242.11 Autocomp Pick/Lift Motor—Encoder Never Detected
in tray 2.
242.12 Motor ramp up error in tray 2.
242.13 Page to be stapled failed to feed from tray.
242.14 Sheets flushed from paper path either due to feed
error or cartridge error.
Go to “Option tray jam service check” on page 81.
242.15 One or more trays located above the source tray 2 has
been pulled.
242.16 The engine timed out waiting for the tray 2 to report
ready before the 1st pick attempt.
242.17 Page was not properly picked from tray 2. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
242.19 Tray 2 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
Go to “Option tray jam service check” on page 81.
242.20 Took too long to ramp up dc feed motor in tray 2.
242.21 Pick motor stall in tray 2.
242.22 Tray 2 pick motor underspeed.
4514-220, -230
Diagnostic information
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