2 From the printer control panel, press to clear the message and continue printing.
201 paper jam messages
Error code Description Action
201.01 Narrow media sensor is covered during warm up.
Input sensor is not covered.
Go to “Sensor (narrow media) jam service check” on
page 67.
Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor cable JNRW1 for proper connection.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when it is
toggled?
Go to step 3. Replace the narrow
media sensor. See
“Narrow media/bin
full sensor removal”
on page 207.
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Go to step 4. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 209.
Step 4
Does the error remain?
Contact the next level
of support.
The problem is solved.
4514-220, -230
Diagnostic information
67
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