1) Please check if the IP address is correct and the LUNA-FX7™ is well connected
to the internet.
2) If there is no connection issue, contact Logos Biosystems or your local
distributor to receive a script in a Zip file to clean Windows authentication
caches.
- Unzip the received file and run the command file.
- Type the IP address and press the Enter key.
e.g. \\192.168.0.28
- Press any key.
- Try to go through from the beginning.
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