SECTION 3
TROUBLESHOOTING
18
Power (Power-Up) Problems
CONDITION PROBLEM SOLUTION
Main Power Switch is ON,
but the ON/OFF button does
not illuminate.
No power being
delivered to printer
or print engine not
Check that the power cord is plugged in.
Check that the wall power outlet is live.
Check that Main Power Switch is turned ON.
Press the ON/OFF button and wait 45 seconds.
ON/OFF button
pressed more than
After pressing the ON/OFF button it takes about
45 seconds for the print engine to power-up and
the lights to illuminate.
Problem within
printer.
(ON/OFF Button,
Fuse, Receptacle,
Power Supply, Main
PCB)
Try powering-up engine using small red button,
located below power connection on Main PCB.
If it powers up then there is an issue with the
ON/OFF button.
Disconnect Power Cord and check Fuse in
Receptacle. Replace bad Fuse.
If Fuse is OK, reconnect power and check
output on Receptacle. Replace receptacle if bad.
If Receptacle is OK check input to Power
Supply. If Input to power supply is OK then
check Power Supply Output.
If output is bad, replace Power Supply.
If Power Supply is providing power (24VDC) to
Main PCB, replace Main PCB.
Wrong model
selection in Toolbox
Check “set_model” in Toolbox, Service Menus,
Commands Help menu.
M1 = MACH 5. M2 = MACH 8.
Valid for FW 20140408 or higher