Memjet MACH 5 - Service Station Problems

SECTION 3
TROUBLESHOOTING
19
Service Station Problems
CONDITION PROBLEM SOLUTION
Service Station Drive
Motor stalls.
Service Station was not installed
properly.
Wiper roller securing latches are
not closed; preventing Service
Station sled from moving
properly.
Jammed gear train due to broken
post or improperly seated gears.
Damaged Service Station
Damaged Lifting Arm
Damaged Motor
Eject Service Station. Cycle print
engine off/on. If drive motor turns
without stalling then motor is OK.
Before re-installing Service
Make sure SS is installed squarely.
Check for physical resistance to
movement.
Station, make sure: wiper roller
latches are closed and not
damaged, reseat the roller gears
and/or squeegee, clean debris from
blade and rollers.
Replace Service Station.
Replace damaged Lifting Arm.
Replace Motor
Wiper Motor doesn’t turn
or stalls
Cable not connected.
Squeegee blade wedged, not
seated properly.
Debris build-up on blade and
rollers, increasing friction.
Bad wiper roller motor
Verify ribbon cable and motor
cable are properly connected to
board on side of Service Station.
Reseat squeegee blade.
Clean rollers and blade.
Replace Wiper Motor Assembly or
Service Station.
Color mixing occurs after
wiper roller performs a
cleaning
Wiper Roller is over-saturated.
Squeegee blade is wedged, not
seated properly or bowed.
Allow printer to sit, powered ON,
for 2-3 hours or replace wiper
roller.
Reseat wiper roller squeegee
blade. If squeegee blade is
damaged/bowed, replace
component or Service Station.
Service Station cannot be
removed from the Print
Engine
Wiper Roller Latches were not
completely closed when the
Station was installed. Latches
now hooked on bottom of paper
path.
Service Station was manually
installed too far with Lifting Arms
up.
Damaged Lifting Arms
Carefully unhook Latches from
bottom of paper path and secure
latches.
If wiper roller latches are
damaged; replace Wiper Motor
Assembly or Service Station.
Replace Lifting Arms.