SECTION 3
TROUBLESHOOTING
28
Toolbox System Status Messages (continued)
Displayed, in red, in the M Series Toolbox utility.
SYSTEM STATUS
PROBLEM SOLUTION
process has failed.
If just powered on, wait a minute; error
may clear by itself.
If priming fails; replace missing/empty
Ink Tanks or Tanks that are reading less
than 30%.
Check for kinked or pinched ink tubes
(Forwarding Roller Guide Assembly
may be pinching tubes).
Wet print nozzles using deionized or
distilled water and try re-priming again
Warning: If priming fails a second
time, let printer sit for a few hours
before attempting again.
Release Printhead and reinstall; using
proper techniques.
user pressing the
CANCEL button.
Job was interrupted by
“Clamshell” being
momentarily opened.
Wait until print job has cleared from
printer. Then manually clear job from
computer’s print queue. Then send new
print job.
Check to be sure “Clamshell” is
securely latched, and then press “Clear
Error” button to continue.
If problem continues check Paperpath
Entry sensor, Clamshell Latches and
Switch.
Tip: The printer will not print if any of the five ink tanks are empty or missing.
Control Panel Light Sequences
See Section titled “Printer Status Light Indicators”.
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