Problem solving guide
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The following guide should help you to find the reason for a fault and to correct it.
However, please note the following:
Repairs may only be carried out by Miele Service.
Unauthorized repairs can expose the user to considerable risk.
To avoid unnecessary service visits, check that the fault has not been caused by incorrect
operation when an error message first appears.
Technical faults and messages
Problem Possible cause and solution
The display is dark and all
LEDs are out.
The machine is not switched on.
Switch the machine on using the button.
A fuse is defective or has tripped.
Refer to the minimum fuse rating on the data plate.
Reset the trip switch.
If the fuse trips again, call Miele Service.
The machine is not plugged in.
Insert the plug.
The machine has switched
itself off.
This is not a fault.
The Auto-Off function switches the machine off
automatically after a pre-set duration to save energy.
Switch the machine on again using the button.
The time appears on the
display.
This is not a fault.
The machine is ready for use.
Press any button to reactivate the machine.
Power failure during
operation
If a temporary power failure occurs during a program
cycle, no action is required.
The program which was running continues from the point
of interruption.
If the temperature in the wash cabinets falls below a
minimum valie required for the program block at the time
of the power failure, the program block is repeated.
When a power failure lasts ≥ 20 hours, the entire program
will be repeated.
Each power failure is being documented in the process
documentation.
Next service due on: This is not a fault.
Miele Service has recommended a date for the next
service visit.
Please contact Miele Service to arrange a service visit.
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