Problem solving guide
125
Problem Possible cause and solution
Fault555 Too much water has accumulated in the steam condenser.
Wash water may have been diverted behind the protective
panel of the steam condenser on the back wall of the wash
cabinet because of angled wash items or injector nozzles.
When installing angled injector nozzles and sorting wash
items, ensure that the wash water outlets point towards
the centre of the wash cabinet.
Restart the machine. Excess water is pumped out
automatically.
Fault559 There is a problem with the process documentation
interface. The machine has detected a module for an
Ethernet interface, but only a serial interface is activated in
the controls (RS232).
Deactivate the RS232 interface:
Open the menu for configuring the interface Additional
settings/Interface and then select Ethernet.
Wait approx. 90seconds. The Ethernet module XKM
3000 L Med needs this time for initialization. It may be
necessary to reconfigure the interface.
Or
Replace the Ethernet module XKM 3000 L Med with a
XKM RS232 10 Med module to set up a serial interface.
Fault578 The peak-load cut-out has lasted longer than 3hours.
Have your electrical system and your energy
management system tested by a suitably qualified
person.
Process-related faults and messages
Problem Possible cause and solution
Change the HEPA filter The maximum permissible operating hours for the HEPA
filter have been reached.
Replace the HEPA filter with a new one.
Reset the operating hours counter for the HEPA filter.
Drying during program
deactivated
Drying cannot be selected at the start of a program
because drying is not available for the selected program.
Start the program without drying.
Or
Have the drying parameters for this program adjusted by
Miele Service.
Wrong code entered The PIN code entered is not the same as the code saved.
Enter the PIN code again.
Report the loss of the PIN code to Miele Service.
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