MIMAKI TxF150-75 - Page 52

Chapter 3 Settings
3-14
Error code
Error code Possible cause Corrective action
10
Network connection error
• Confirm that the machine is connected to the network.
• Confirm that the machine IP address is correct.
• Confirm that the machine is used in an environment where DNS is
available.
20
No valid email address.
• Enter the correct email address.
11003
11004
The POP server cannot be found.
Otherwise, the DNS server cannot be
accessed.
• Check the POP server address.
• Confirm that the machine is used in an environment where DNS is
available.
11021
Cannot connect to the POP server.
• Check the POP server settings.
• Check the firewall settings.
12010
An error was returned from the POP
server.
• Check the POP server settings.
13000
POP authentication failed.
• Check the user name and password.
• Check the APOP settings.
• Check the authentication method.
10013
10014
The SMTP server cannot be found.
Otherwise, the DNS server cannot be
accessed.
• Check the SMTP server address.
• Confirm that the machine is used in an environment where DNS is
available.
10021
Cannot connect to the SMTP server.
• Check the SMTP server settings.
• Check the SMTP port number.
• Check the firewall settings.
10
11
20
21
An error was returned from the SMTP
server.
Otherwise, there was no response.
• Check the SMTP server settings.
• The machine cannot communicate with servers that require SSL
communication.
• Check protocol filter settings.
12
Invalid sender address.
• Confirm that the email address for the account with the user name
and password you entered is set as the sender mail address.
13
The email address cannot be found.
Otherwise, it is an invalid address.
• Check the email address.
• This error may not be detected in some cases, even if the email
address is incorrect.
• Confirm that the email address for the account with the user name
and password you entered is set as the sender mail address.
22000
22008
SMTP authentication error
• Check the authentication method.
23
24
25
SMTP authentication failed.
• Check the user name and password.