Chapter 5 Troubleshooting
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An error occurred in the main PCB power
supply.
• Temporarily turn off the main power supply,
and then turn it on again.
If the message appears again, contact your
dealer, or our sales office or call center.
An error occurred in the COM16 PCB
power supply.
An error occurred in the slider E PCB
power supply.
The machine received data other than
print data.
Otherwise, an error occurred with the
transmitted print data.
• Securely connect the interface cable.
Use an interface cable conforming to the
specifications.
An error occurred with the transmitted
print data.
An error occurred with USB communica-
tion.
• Temporarily turn off the main power supply,
and then turn it on again.
If the message appears again, contact your
dealer, or our sales office or call center.
The X motor was overloaded.
The Y motor was overloaded.
An overcurrent error was detected in the
X motor.
An overcurrent error was detected in the
Y motor.
Media has jammed.
• Remove and reload the media.
Message Cause Corrective action