Mindray BC-3000 Plus - Page 284

Troubleshooting Your Analyzer
11-6
11.3.3 Hardware errors
Error Message Possible Cause(s) Recommended Action
Real-Time Clock
Error
1. Someone tempered with
the on-board battery off
the board;
2. Something is wrong with
the on-battery (poor
contact, dead battery,
etc.);
3. Damaged real-clock chip.
1. Enter “Setup → Date & Time”
screen and reset the time as
instructed by Chapter 5.7. Restart
the analyzer after the adjustment
and the time should be correct;
2. If the problem remains, contact
Mindray customer service
department or your local distributor.
10ml Motor Error
1. Pressed or blocked tubes;
2. Poor contact of the signal
line;
3. Damaged motor;
4. Poor connection between
the drive board and the
CUP board;
5. Malfunctioning photo
coupler.
1. Check if the tubes at the back of the
analyzer is pressed or blocked;
2. If not, enter the “Service →
System Test” screen and check
the motor as instructed in Chapter
10.6. The error will be removed if
the test result is normal;
3. If the problem remains, contact
Mindray customer service
department or your local distributor.
2.5ml&50ul Motor
Error
1. Poor contact of the signal
line;
2. Damaged motor;
3. Poor connection between
the drive board and the
CUP board;
4. Malfunctioning photo
coupler;
1. Enter the “Service → System
Test” screen and check the motor
as instructed in Chapter 10.6. The
error will be removed if the test
result is normal.
2. If the problem remains, contact
Mindray customer service
department or your local
distributor.
Elevator Motor
Error
1. Jammed sample probe;
1. Open the front panel and check if