Mindray iPM-9800 - Key and Knob Failures; Recorder Failures

4-5
4.6.4 Key and Knob Failures
Symptoms Possible Cause Corrective Action
Cable defective or
poorly connected
1. Check that cable between key board and main
board is properly connected.
2. Check that connecting cables and connectors are
not damaged.
Keys do not work
Key board failure Replace the key board.
Cable defective or
poorly connected
1. Check that cables from knob to key board, and
key board to main board are properly connected.
2. Check that connecting cables and connectors are
undamaged.
Knob failure Replace the knob encoder.
Knob does not
work
Key board failure Replace the key board.
4.6.5 Recorder Failures
Symptoms Possible Cause Corrective Action
Recorder module
disabled
1. Check if the recorder status LED lights
2. If yes, enable the module in [Device Config] menu
of [Factory Maintenance] menu. Otherwise, check
for other possible causes.
Paper reversed Re-install the paper roll.
Cable defective or
poorly connected
1. Check that cable from recorder to power
management and interface board is properly
connected.
2. Check that connecting cables and connectors are
not damaged.
Recorder power
supply failure
Check if the power module outputs 5 V DC and 12V
DC correctly.
No printout
Recorder failure Replace the recorder.
Paper roll not
properly installed
Stop the recorder and re-install the paper roll.
Print head dirty 1. Check the thermal print head and the paper roller
for foreign matter.
2. Clean the thermal print head with an appropriate
clean solution.
Poor print quality
or paper not
feeding properly
Recorder failure Replace recorder.