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CHAPTER 16 TROUBLESHOOTING
16
16.7 Error Code List
16.7.3 Error codes stored in the buffer memory
C11A
H
The received mail failed to be converted.
• Check that the e-mail is not compressed or encrypted.
• Check if the e-mail specifications, such as the
encoding/decoding style and file format, on the sending
side are the same as those for the Ethernet module.
• Check if the sending side has not divided the file.
C11B
H
An e-mail was sent and an error mail was received from
the mail server of the destination.
• Receive an e-mail with an unknown destination and
unknown destination server from the SMTP server. (The
received mail is stored in the mail buffer.)
• Check if the portion before "@" is correct in the mail
address setting in the parameter settings.
• Check if the portion before "@" has been registered on the
destination mail server.
C11D
H
The attachment size exceeded the allowable size.
• Check if the attachment size is 6K words or less.
• Check that the sending side has not divided the
attachment.
C120
H
The SMTP server could not be opened.
• Check that the port number of the SMTP server is 25.
• Check if communications with the SMTP server can be
performed using the PING command.
C121
H
Communications cannot be performed with the SMTP
server. (Error response)
• Check if the SMTP server is busy.
C122
H
Communications cannot be performed with the SMTP
server. (Abort)
• Check if the SMTP server is busy.
C123
H
Communications cannot be performed with the SMTP
server. (Reset response)
• Check if the SMTP server is busy.
C124
H
A response from the SMTP server timed out.
• Check for an error in the SMTP server.
• Check if the network is heavily loaded.
C125
H
Forcefully disconnected from the SMTP server
• Check for an error in the SMTP server.
• Check if the network is heavily loaded.
C126
H
The SMTP server could not be closed.
• Check for an error in the SMTP server.
• Check if the network is heavily loaded.
C127
H
Closing the SMTP server gave an error response.
• Check for an error in the SMTP server.
• Check if the network is heavily loaded.
C130
H
The communication channel is closed because the service
is not available.
• Check the status of the SMTP server.
C131
H
The SMTP server is in process, and an error response was
received.
• Check that a user name not registered in the server has
not been specified.
• Send the e-mail again after a certain period of time.
C132
H
The SMTP server is in process, and an error response was
received. (Local error)
• Check the status of the SMTP server.
C133
H
The SMTP server is in process, and an error response was
received. (Insufficient memory area)
• Check the status of the SMTP server.
C134
H
System error (The OS detected an error.)
• Follow the procedure below.
(1) Check if the Ethernet module, the power supply
module, and the CPU module are properly connected.
(2) Check if the operating environment of the Ethernet
module conforms to the general specifications of the
CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the
manual for each module.
If the actions above do not solve the problem, please consult
your local Mitsubishi representative.
Error code Error description Action
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