Introduction
User manual 57106_hdb_en_13 6 / 94
1 Introduction
1.1 Service and support
Service and support
Sales Our sales staff in-house and in the field, and our technicians will support you
at all times.
Sales support Our sales support will assist you:
with consultation during the development phase of your application,
with extensive system design across all product groups,
with visits from traveling sales representatives,
with a system analysis.
For any further questions, please do not hesitate to contact our sales repre-
sentatives!
Application support Our application support will assist you:
with product-related questions during commissioning,
with product-related and customer-specific software components support-
ing your application, such as diagnostics.
For any further questions, please do not hesitate to contact our sales repre-
sentatives!
Customer Service Cen-
ter (CSC)
Our staff of the Customer Service Center will help you with all questions con-
cerning installation and start-up. They support you, for example, if you have
problems with combining hardware and software products from different man-
ufacturers.
A number of support tools and measurement facilities are available for field
bus systems and EMC interference.
Call us on +49 7191 47-2050 or send us an
e-mail to: support@murrelektronik.com
Service addresses Murrelektronik GmbH has a policy of customer proximity, both at the national
and international level. Please visit our website to find your contact person:
www.murrelektronik.com
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