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• Did you perform any keyboard or mouse operation immediately after you started the server?
→ If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally
detect a keyboard controller error and stops proceeding. In such a case, restart the server once again.
Do not perform any keyboard or mouse operation until the BIOS start-up message appears when you
restart the server.
• Does the server have contains appropriate memory boards or PCI devices?
→ Operation of the server with unauthorized devices is not guaranteed.
Fail to access to internal or external devices (or such devices fail to operate):
• Are cables properly connected?
→ Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables are connected in the correct order.
• Is the power-on order correct?
→ When the server has any external devices connected, power on the external devices first, then the
server.
• Did you install drivers for connected optional devices?
→ Some optional devices require specific device drivers. Refer to the manual that comes with the device
to install its driver.
• Is BIOS configuration correct?
→ When the server has PCI devices connected, make sure to set the PCI device interrupt and others with
the BIOS setup utility of the server. (Most PCI devices generally do not require any change to the
configuration, but some boards do require specific settings. Refer to the manual that comes with the
board for details to make correct settings.
<Menus to check: [Advanced] - [Advanced Chipset Control] - [PCI Device]>
→ Some devices connected to the serial or parallel port may require I/O port address or operation mode
settings. Refer to the manual that comes with the board for details to make correct settings.
<Menu to check: [Advanced] - [Peripheral Configuration]>
USB device fail to operate:
• Did you connect the USB2.0 device to the USB connector on the front panel?
→ The USB connector on the front panel is dedicated to USB1.1. Use the USB connector on the rear
panel to connect the USB2.0 device.
Management PC cannot detect the server:
• Is Java2 Runtime Environment, Standard Edition 1.4.2_04 or later used for management PC?
→ Download Java2 Runtime Environment, Standard Edition 1.4.2_04 or later from
http://java.sun.com/j2se/.
• Is LAN or ICMB cable properly connected?
→ Make sure that the cable is properly connected to the management LAN port or ICMB port. If the
cables are incorrectly connected, the sensor of the server will not be monitored. Also check if the
cables are connected to LAN connector or serial port connector by mistake.
• Is the IP address unique in the network?
→ The IP address for management LAN port is factory-set to 192.168.1.1. If the same address exists in
the same network, the server will not be detected correctly. Change the IP address appropriately.
• Is the server specified to be monitored by ESMPRO Agent?
→ Change setting of ESMPRO Agent.
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