UNIVERGE SV8100 Issue 1.0
SV8100 Features and Specifications Manual 2 - 1099
TAPI Compatibility
Description
The system has Telephony Applications Programming Interface (TAPI) compatibility that provides:
Reduced TAPI Feature Set (see the Supported TAPI Commands chart below).
Caller ID data to the PC for data base lookups and screen pops (see the Caller ID Data chart below).
Telephone control (Off-Hook, On-Hook and dialing).
The 1st Party TAPI Ethernet Driver provides an interface that allows the user personalized control of the
telephone system from a desktop or laptop PC when used in conjunction with a TAPI-compliant
application. The telephone system and PC are connected by installing an adapter on the telephone
multiline terminal, allowing the PC user to access sophisticated communications services via the
telephone lines.
Conditions
A maximum of 128 1st Party CTI over ethernet connections is supported. Any Desktop
Applications connections will take away from the 128 maximum connections.
Caller ID and Call status are available from the TAPI interface functions.
Only one 3rd Party CTI connection to the SV8100 is supported. If a SV8100 system has
UCB (Unified Communications for Business), then the 3rd Party Shared Services feature of
SV8100 Desktop Applications cannot be used. If a SV8100 system has SV8100 Desktop
Applications with the 3rd Party Shared Services, then UCB cannot be used.
Refer to Table 2-29 TAPI Commands for a list of supported TAPI commands.
The TAPI Compatibility feature does not support CAP keys 1000-9999. Only 0001-0999 can
be supported.
Table 2-29 TAPI Commands
lineAddProvider lineAnswer
lineConfigDialog lineBlindTransfer
lineGetAddressCaps lineCompleteCall
lineGetDevCaps lineCompleteTransfer
lineGetDevConfig lineDevSpecific
lineGetIcon lineDial
lineGetID lineDrop
lineInitializeEx lineForward
lineNegotiateAPIVersion lineHold
lineNegotiateExtVersion lineMakeCall
lineRemoveProvider linePark
lineSetDevConfig linePickup