Issue 1.0 UNIVERGE SV8100
3 - 8 Codes Tables
663 + 6-digit code + line +
telephone number
Overriding Toll Restriction Toll Restriction -
667 Logging an agent into their ACD
Group
Automatic Call
Distribution (ACD
-
668 Logging an agent out of their
ACD Group
Automatic Call
Distribution (ACD
-
669 Supervisor assigning an agent
into another ACD Group or
changing an agent’s status
Automatic Call
Distribution (ACD)
-
670 + ACD Group Changing your ACD Group
assignment
Automatic Call
Distribution (ACD)
-
672 + Line number
(001~200)
Answering a call on a specific
trunk
Central Office Calls,
Answering
Hold
-
675 Monitoring a room’s telephone Hotel/Motel
(Room Monitor)
-
677 Changing the COS of another
extension. Must be allowed in
Program 20-13-28.
Class of Service -
678 + 0~9 Changing the language of a
display telephone.
Alphanumeric Display
/
Maintenance
-
679 + 1 (set) or 0 (cancel) Changing the ability for a
second call with DID/DISA/DIL
Central Office Calls,
Answering
-
689 Transferring an Wireless DECT
(SIP) call when out of range
Wireless DECT (SIP) -
700 + extension # + enter
name + Hold
Programming extension names Name Storing 55
701 + zone (1~9 or 01~64)
801 + zone (0 or 00)
Making an Internal Zone Page
Making an All Call Internal Page
Paging, Internal 21 + zone
22
702 + Door Box (1~4 or 1~8) Placing a call to a Door Box Door Box -
703 + zone (1~4 or 1~8)
803 + zone (0)
Making an External Zone page
Making an External All Call
page
External Paging 19 + zone
20
704 + trunk group (1~8 or
1~9 or 001~200)
Placing an outside call over a
trunk group
Central Office Calls,
Placing
02 + group
707 Overriding Do Not Disturb or
Call Forwarding
Call Forwarding
Do Not Disturb
37
Dial this Service Code. . .
1
When you are. . . For this feature. . .
Also see
Function Key. . .
1
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker first).