Issue 1.0 UNIVERGE SV8100
2 - 50 Answer Hold
Related Features
Answer Key
Central Office Calls, Answering
Guide to Feature Programming
The Level 1, Level 2 and Level 3 columns indicate the programs that are assigned when programming
this feature in the order they are most commonly used. These levels are used with PCPro and WebPro
wizards for feature programming.
Level 1 – these are the most commonly assigned programs for this feature.
Level 2 – these are the next most commonly assigned programs for this feature.
Level 3 – these programs are not often assigned and require an expert level working knowledge of
the system to be properly assigned.
Program
Number
Program Name Description/Comments Assigned Data
Level
1 2 3
11-12-02 Service Code Setup (for Service
Access) – Answer for Park Hold
Assign for a key on the multiline
terminal or single line telephone for
park hold.
MLT, SLT
(default = 6)
3
15-02-06 Multiline Telephone Basic Data
Setup – Hold Key Operating Mode
Use this option to set the function of
the Multiline Hold key. The Hold key
can activate normal Hold or
Exclusive Hold.
0 = Normal (Common)
1 = Exclusive Hold
(default = 0)
3
15-07-01 Programmable Function Keys Assign a park group to multiline
terminal line key.
Line Key 1~48
0~99 (Normal Function
Code 751 by default)
00 ~
99 (Appearance
Function Code) (Service
Code 752 by default)
3
11-12-32 Service Code Setup (for Service
Access) – Answer for Park Hold
Assign for a key on the multiline
terminal or single line telephone for
park hold.
MLT, SLT
(default = 6)
3
20-09-01 Class of Service Options
(Incoming Call Service) – Second
Call for DID/DISA/DIL/E&M
Override
Turns Off (0) or On (1) the extension
ability to receive a second call from a
DID, DISA, DIL, or tie line caller.
With this option set to 1, the
destination extension must be
busy for a second DNIS caller to
ring through. If the destination
extension does not have a trunk
or CAP key available for the
second call and a previous call is
ringing the extension but has not
yet been answered, the second
caller hears busy regardless of
this program setting.
0 = Off
1 = On
(default = 1 for COS
01~15)
3