NEC Univerge SV8100 - Page 82

Issue 1.0 UNIVERGE SV8100
2 - 58 Attendant Call Queuing
Related Features
Call Forwarding
Guide to Feature Programming
The Level 1, Level 2 and Level 3 columns indicate the programs that are assigned when programming
this feature in the order they are most commonly used. These levels are used with PCPro and WebPro
wizards for feature programming.
 Level 1 – these are the most commonly assigned programs for this feature.
 Level 2 – these are the next most commonly assigned programs for this feature.
 Level 3 – these programs are not often assigned and require an expert level working knowledge of
the system to be properly assigned.
Operation
None
Program
Number
Program Name Description/Comments Assigned Data
Level
1 2 3
11-01-01 System Numbering – Service
Code
Set the system internal (Intercom)
numbering plan. The numbering plan
assigns the first and second digits
dialed and affects the digits an
extension user must dial to access
other extensions and features, such
as service codes and trunk codes. If
the default numbering plan does not
meet the site requirements, use this
program to tailor the system
numbering to the site.
Refer to System
Numbering Default
Settings table in the
UNIVERGE SV8100
Programming Manual
for a list of default
settings.
3
20-01-01 System Options – Operator
Access Mode
Assign the priority of a call when
calling an operator telephone.
0 = Step
1 = Circular
(default = 0)
3
20-09-07 Class of Service Options
(Incoming Call Service) – Call
Queuing
Turns Off (0) or On (1) an extension
ability to have calls queued if a call
rings the extension when it is busy.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-17-01 Operator Extension – Operator’s
Extension Number
Define the extension numbers which
are to be used by operators.
Up to eight digits
(default = ext. 101)
3
24-02-01 System Options for Transfer –
Busy Transfer
Use this option to Disable or Enable
extensions to Transfer calls to busy
extensions. If disabled, calls
transferred to busy extensions recall
immediately.
0 = Disable
1 = Enable
(default = 1)
3