Issue 1.0 UNIVERGE SV8100
2 - 798 Operator
Related Features
Attendant Call Queuing
Guide to Feature Programming
The Level 1, Level 2 and Level 3 columns indicate the programs that are assigned when programming
this feature in the order they are most commonly used. These levels are used with PCPro and WebPro
wizards for feature programming.
Level 1 – these are the most commonly assigned programs for this feature.
Level 2 – these are the next most commonly assigned programs for this feature.
Level 3 – these programs are not often assigned and require an expert level working knowledge of
the system to be properly assigned.
Operation
Refer to the individual features for operation.
Program
Number
Program Name Description/Comments Assigned Data
Level
1 2 3
20-01-01 System Options – Operator
Access Mode
Use this program to set up priority of
a call when calling an operator
telephone (0 = Step, 1 = Circular).
0 = Step
1 = Circular
(default = 0)
3
20-17-01 Operator Extension – Operator’s
Extension Number
Designate an extension as an
operator. When an extension user
dials 0 or 9 (defined by Program 11-
01, Type 5), calls go to the operator
selected in this program.
If you do not assign an extension in
Program 90-11-01, system alarms
appear on the extension assigned in
this option.
Up to eight digits
(default = 101)
3
20-35-01 Extension’s Operator Setting Assign an extension to an operator
group.
(Input: 0~15)
3
20-36-01 Trunk’s Operator Setting Allows the user to select Operator
Group per trunk.
(Input: 0~15)
(0 = Not assigned)
(default = 0)
3
20-37-01 Operator Extension Group Setup Define the initial operator extension
in the operator group.
Up to eight Digits
(default not assigned)
3
20-38-01 Operator Group Setting Use this program to set up priority of
a call when calling an operator
telephone.
0 = Step
1 = Circular
(default = 0)
3
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