Issue 1.0 UNIVERGE SV8100
2 - 70 Automatic Call Distribution (ACD)
Default Setting
Refer to the UNIVERGE SV8100 ACD Manual for more details.
System Availability
Terminals
All Terminals
Required Component(s)
ACD Software License
PZ-VM21 Unit
VM8000 InMail (2 or 4) port flash drive
(For Delay Announcements using VM8000 InMail)
Required Software
None
Related Features
Direct Inward Dialing (DID)
VM8000 InMail
Music on Hold
Night Service
Voice Mail Integration (Analog)
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