Appendix C Troubleshooting
C-14 NWA-033628-001 Rev.1.0
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Error Message Cause Remedial action
The system data is saving, load-
ing or verifying. Please cancel
the process before closing this
function.
– Wait until the communication
process completes or retry the
saving, loading or verifying of
system data.
Error Message Cause Remedial action
An IP address is invalid. – Enter the IP address correctly.
Input an IP address. The IP address has not been
entered.
Enter the IP address.
Failed to back up the system
data.
System data backup failed. Retry the save of system data.
Cannot add more Connection
Account.
An attempt was made to add
logon accounts past the max-
imum number of accounts
that can be registered.
Delete unnecessary logon
accounts and then add additional
accounts.
Couldn’t connect to the System. Could not log on to the sys-
tem.
See “Troubleshooting a Logon
Failure”. Page C-2
The character that cannot be used
is included.
– Enter a valid character string.
Cannot remove a default
account.
An attempt was made to
delete the initial account.
The following initial accounts
cannot be deleted:
• IP (LAN, Default)
• IP (VoIP, Default)
• RS-232C (9600 bps)
Input the time-out timer. (0-59) No connection condition has
been entered, or an invalid
value has been entered.
Enter a connection condition
between 0 and 59 (seconds).
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