Troubleshooting
135
N600 Wireless Dual Band Gigabit VDSL2 Modem Router DGND3800B
Troubleshooting with the LEDs
When you turn the power on, the Power, LAN, Wireless, DSL, and Internet LEDs should light
as described here. If they do not, refer to the sections that follow for help.
1. When power is first applied, the Power LED lights.
2. After approximately 10 seconds, other LEDs light as follows:
a. The LAN ports LED lights when any local port is connected.
b. The 2.4 GHz and 5 GHz Wireless LEDs light.
c. The DSL LED lights when there is a link through the ADSL phone lines.
d. The Internet LED lights to indicate a connection to the ISP.
Power
LAN ports
DSL
Internet
5 GHZ Wireless
USB port
Wireless On/Off button
WPS On/Off button
2.4 GHz Wireless
USB
Figure 21. Front panel LEDs
Power LED Is Off
If the Power and other LEDs are off when your router is turned on:
• Check that the power cord is correctly connected to your router and the power supply
adapter is correctly connected to a functioning power outlet.
• Check that you are using the 12V DC power adapter supplied by NETGEAR for this
product.
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