NETGEAR R6300v2 User Manual

Troubleshooting
123
R6300v2 Smart WiFi Router
• The Wireless LED is lit unless you turned off the wireless radio.
The LEDs on the front panel of the router can be used for troubleshooting.
Power LED Is Off or Blinking
• Make sure that the power cord is securely connected to your router and that the power
adapter is securely connected to a functioning power outlet.
• Check that you are using the 12 VDC, 2.5A power adapter that NETGEAR supplied for
this product.
• If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at
www.netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED lights amber for about 20 seconds and then
lights green. If the LED does not light green, the router has a problem.
If the Power LED is lit amber one minute after you turn on power to the router:
1. Turn off the power and then turn it back on to see if the router recovers.
2. Press and hold the Reset button to return the router to its factory settings.
See Troubleshoot Your Network Using the Ping Utility on page 129.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
LEDs Never Turn Off
When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all
the LEDs stay on, this indicates a fault within the router.
If all LEDs are still on one minute after power-up:
• Cycle the power to see if the router recovers.
• Press and hold the Reset button to return the router to its factory settings. For more
information, see
Troubleshoot Your Network Using the Ping Utility on page 129.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
Internet LEDs Is Off
If the Internet LED does not light when the router is turned on, check the following:
• Make sure that the cable connections are secure at the router and at the modem.

NETGEAR R6300v2 Specifications

General

WiFi Technology	802.11ac Dual Band Gigabit
WiFi Range	Medium to large homes
USB Ports	1 x USB 3.0, 1 x USB 2.0
Wireless Standard	802.11a/b/g/n/ac
Frequency Band	2.4 GHz and 5 GHz
Processor	800 MHz
Ethernet Ports	4 x Gigabit LAN, 1 x Gigabit WAN
Antenna	3 external antennas
Security	WPA/WPA2-PSK
Ports	1x WAN, 4x LAN, 1x USB 3.0, 1x USB 2.0
Memory	256 MB RAM, 128 MB Flash
WiFi Speed	Up to 1750 Mbps (450 Mbps on 2.4 GHz + 1300 Mbps on 5 GHz)