Reset the AP to factory default settings...........................................91
Chapter 8 Monitor the AP and its Network Connections
Display the AP device, memory, LAN, and WiFi status
information..........................................................................................95
Display the WiFi connections............................................................98
Display the CPU, user WiFi network, and LAN traffic loads........100
Scan for neighboring access points and WiFi routers.................102
Logs....................................................................................................103
View and manage the system log..............................................103
Set up a remote log server.........................................................105
Set up email alerts............................................................................106
Chapter 9 Perform Diagnostics and Troubleshooting
Send a ping.......................................................................................109
Send a traceroute request...............................................................110
Send a name server lookup request..............................................111
Perform a speed test for the connection to a WiFi client............112
Quick tips for WiFi troubleshooting...............................................113
Troubleshoot with the LEDs............................................................114
Power LED remains off................................................................115
2.4 GHz WLAN LED, 5 GHz WLAN LED, or both WLAN LEDs are
off...................................................................................................116
LAN LED is off in a setup with a power adapter......................116
Troubleshoot the WiFi connectivity...............................................116
A WiFi device cannot connect to the AP..................................117
You cannot connect to the management WiFi network.........118
Troubleshoot Internet browsing.....................................................119
You cannot log in to the AP over a LAN connection...................119
Changes are not saved in the device UI........................................120
Troubleshoot your network using the ping utility of your computer
or mobile device...............................................................................121
Test the LAN path from a Windows-based computer to the
AP...................................................................................................121
Test the path from a Windows-based computer to a remote
device............................................................................................122
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................124
Technical specifications...................................................................126
Appendix B Mount the AP to a Wall or Ceiling
Mount the AP to a solid wall...........................................................129
Mount the AP to a T-bar..................................................................131
5
Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2