NRI v2 eagle - Troubleshooting

BA_v2_eagle_parallel_EN_1-0
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MainTenance anD seRvice
8.2 Troubleshooting
Malfunctions can occur in all electronic devices. These do not always have to be faults in the
device. In many cases improper connections or incorrect settings are the reason. Therefore:
pleasecheckrstofallwhetherthemalfunctioncansimplyberemediedusingthefollowingtable.
Problem Possible cause Remedy, hints
Status LED flash-
es continuously
(once a second)
Coin validator powered No error
Status LED
flashes three
times a second
Return lever pressed/got stuck Ensure that return lever is not permanently pressed by error
Coin runway dirty
Openightdeckandcleancoinrunway
(cf. Chap. 8.1 Cleaning meas-
urement and validation area, p. 39)
Flight deck not locked
Makesurethattheightdeckislockedproperlybypressingthe
closing device (cf. Chap. 8.1 Cleaning measurement and validation area,
p. 39)
Coin inhibited
• Make sure that the machine control system does not inhibit
coin acceptance via common or single inhibit signal lines, or
that the correct single inhibit signal line has been assigned
(cf.
Chap. 10.2 Interfaces, p. 46)
, if necessary correct via heartbeat
• Make sure that the coin is not inhibited via DIL switch on the
rear of the device, or that not only the narrow coin channel is
enabled and the normal one is inhibited
(cf. Chap. 7.2 Inhibiting
coins/activating narrow coin channel, p. 35)
Coin validator does
not accept coin
No power supply
• Connect the cable correctly to the coin validator and the
machine
• Connect power to the machine
Return lever pressed/got stuck Ensure that return lever is not permanently pressed by error
Coin runway dirty
Openightdeckandcleancoinrunway
(cf. Chap. 8.1 Cleaning meas-
urement and validation area, p. 39)
Flight deck not locked
Makesurethattheightdeckislockedproperlybypressingthe
closing device (cf. Chap. 8.1 Cleaning measurement and validation area,
p. 39)
Coin validator ac-
cepts coins, but no
credit is given
Coin does not exit the device
Make sure that the coin outlet is not blocked by foreign objects or
devices connected to the bottom of the coin validator
If the malfunction cannot be remedied, please contact our service technicians.