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13.5. Warranty Period and Covering Range
13.5.1. Warranty Period
l The warranty period is one year from the date of delivery of the product or 2400 working hours
whichever comes first.
13.5.2. Range of Warranty
1) The items to be warranted shall be the supplied products by NSK Ltd.
2) The supplier will repair the supplied products free of charge within the warranty period.
3) The supplied products will be repaired with cost and fees paid by the customer after the
warranty period.
13.5.3. Immunities
l The product is not warranted in one of the following cases even within the warranty period:
1) Failure of the unit due to installation and operation not in accordance with the instruction
manual specified by the supplier.
2) Failure of the unit due to improper handling and use, modification and careless handling by
the user.
3) Failure of the unit due to the causes other than those attributable to the supplier.
4) Failure of the unit due to modification or repair which is conducted by a person(s) or
party(ies) other than the supplier.
5) Other types of failures due to natural disasters and accidents (causes not attributable to
the responsibility of the supplier).
6) Designated consumables (fuses for ESA25 Driver Unit).
l Damages induced by a failure of the supplied unit are not covererd.
13.5.4. Service Fee
l NSK Ltd. reserves the right to charge to a user for the service such as dispatch of engineer(s).
l Startup, maintenance and adjusting of the unit under the supervision of our engineer(s) is a paid
service even if it is to be provided during the warranty period.
l Service fees shall be billed to the customer according to the rules on paid services.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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