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APPENDIX B: TROUBLESHOOTING
$ Cannot login to the DVR through IE (across a network).
• Verify that the DVR is connect to the network.
• Check if LINK or 100M LED is displayed normally on the panel;
• Use the ping command (ping <DVR IP address>) to verify that you can connect to the DVR.
• Check if the Internet is linked properly.
• Verify that you are using Windows XP or later, and the Microsoft IE 6.0 browser or later.
• Verify that the ActiveX control control has not been blocked. Check your Internet security settings and the guidelines in this
manual.
• Very that you are using DirectX 8.1 or later.
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