Oki C9850

Oki Data CONFIDENTIAL
43627911TH Rev. 3
185 /
Table 7-1-1 Operator Alarm (6/10)
Display Cause Error Description and Analysis
Judgement
Remedy 600 1200
Service Call
220: Error
Print Satistic mismatch HDD was removed or replaced
after print statistic is set to ON.
Get the original HDD back.
Service Call
230: Error
RFID Reader not
Installed
1) RFID read device error
2) Does the Error take place
again?
Yes
Yes
Check the connection of the
RFID R/W board.
Replace the RFID R/W board.
Replace the S2V board.
Service Call
231: Error
RFID Reader I/F Error An interface error was detected
with the RFID reader device.
01: communication error between
the RFID reader and the engine
PCB.
02: the transceiver circuit error of
the RFID reader.
03: communication error between
the RFID reader and the Tag
chip.
04: the RFID Tag detection error
(more than 4 chips).
01: Same action as for error 230
02: Replace the RFID R/W
board.
03: Check the connection of the
antenna cable.
04: Check to confirm that the
number of RFID tags is
correct.
Service Call
240: Error
to
245: Error
247: Error
248: Error
Engine Program
Memory Error
240 :Flash-memory hardware error
241 :Duplex flash-memory error
242 :Optional tray-2 flash-memory
error
243:Optional tray-3 flash-memory
error
244 :Optional tray-4 flash-memory
error
245 :Optional tray-5 flash-memory
error
247 :Sub-CPU flash-memory error
248 :Inverter flash-memory error
If the error still occurs after
rebooting, replace the circuit
board of the relevant unit.
Close the Cover
Top Cover Open
Please see
HELP for details
The printer engine
cover is open.
1) Check to see if the top cover is
open.
2) Check to see if the cover switch
is normal.
Yes
No
Close top cover
Replace the cover switch.
Reset fuser
Fuser Error
Please see
HELP for details
After turning ON the
power or when cover
is closed, the sensor
detects that the unit is
missing.
1) Is an Error message displayed?
2) Is the fuser unit mounted
properly?
3) Does the Error take place
again?
Yes
No
Yes
Check how the fuser is
mounted.
Re-mount the fuser, then turn
ON the power again.
Replace the Fuser Unit Assy
Check paper
Paper thickness
error
TRAY
Please see
HELP for details
When media is missing,
the sensor output value
is outside the standard
value. (Only for Factory
Mode)
1) Has any abnormal substance
get mixed in with the sensor?
2) Can the paper thickness
detection be reset and restored
by opening/closing the tray?
3) Is operation restored by turning
OFF/ON the power?
Yes
No
Remove obstruction/impurity.
Normal
Check paper
Paper thickness
Error
TRAY
Please see
HELP for details
Sensor Output
Difference Value
Outside Standard (Only
for Factory Mode)
1) Has any abnormal substance
get mixed in with the sensor?
2) Can the paper thickness
detection be reset and restored
by opening/closing the tray?
3) Is operation restored by turning
OFF/ON the power?
Yes
No
Remove obstruction/impurity.
Normal
Check paper
Paper thickness
error
TRAYP
lease see
HELP for details
Media Detection Value
Outside Standard
1) Is there any abnormal media
mixed in?
2) Has the media been fed as
overlapped sheets?
Yes Remove the abnormal media.