Oki MC873dn User Manual

Oki Data CONFIDENTIAL
45850101TH Rev.1
2-47
2. TROUBLESHOOTING PROCEDURES
2.5.5. (3-1) Paper feed jam
(Error code 391: Tray1 , 392: Tray2 , 393: Tray3 , 394: Tray4)
(3-1-1) Jam occurs immediately after the power is turned on. (Tray2, Tray3, Tray4)
Check item Check work
Actions to be taken
at NG
(3-1-1-1) Check condition of the paper running path
Paper running path
of the applicable tray.
Remove the applicable tray check if paper is not
jammed in the paper running path.
Remove the
jammed paper.
(Refer to
the following
process)
(3-1-1-2) Check condition of the mechanical parts
-Error code 392:
Check the 2nd-IN
sensor lever
-Error code 393:
Check the 3rd-IN
sensor lever
-Error code 394:
Check the 4th-IN
sensor lever
Check if shape and movement of the sensor
levers have any abnormality or not.
Replace the
sensor lever with
the good sensor
lever.
(3-1-1-3) Check condition of electrical parts
Check the detection
condition of the
sensor signal.
Confirm that the sensor signals are normally
detected by using the Maintenance Menu
SWITCH SCAN function.
Replace either
the CU/PU board
or the front
sensor board
(RSG PCB) or
the 2nd(3rd/4th)
Tray unit board
(Board-GOH-2)
or connection
cable.
(3-1-2) Jam occurs immediately after the paper feed is started. (Tray1, Tray2, Tray3, Tray4)
Check item Check work
Actions to be taken
at NG
(3-1-2-1) Check condition of the paper running path
Paper running path
of the front unit and
applicable tray.
Check if paper is jammed or not in the paper
running path.
If there is no jammed paper, confirm the position
of the paper guide of the paper cassette and
the paper stopper, and confirm whether paper is
loaded correctly.
Remove the
jammed paper.
(Refer to
the following
process)
(3-1-2-2) Check condition of the mechanical parts
-Error code:391
Check the IN1
sensor lever.
-Error code 392:
Check the sensor
levers of the 2nd-IN
sensor
and the IN1 sensor.
-Error code 393:
Check the sensor
levers of the 3rd-IN
sensor
and the IN1 sensor.
-Error code 394:
Check the sensor
levers of the 4th-IN
sensor
and the IN1 sensor.
Check if shape and movement of the sensor
levers have any abnormality or not.
Replace the
sensor with the
good sensor
lever.
Check the feed
roller, pickup roller
and the retard roller
assembly of the
applicable tray.
Check if any foreign materials such as paper
dust on the surface of the feed roller or of the
pickup roller or not of the applicable tray.
Remove the
foreign material.
Check if the feed roller or the pickup roller of the
applicable tray has worn out or not.
Replace the
feed roller, the
pickup roller and
the retard roller
assembly of the
tray.

Oki MC873dn Specifications

General

Duplex printing	Yes
Print technology	LED
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	9.5 s
Print speed (black, normal quality, A3)	20 ppm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 1200 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	35 cpm
Scan to	CIFS, E-mail, FTP, HTTP, Image, USB
Scan drivers	TWAIN
Scanner type	ADF scanner
Output color depth	24 bit
Scan speed (color)	50 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 600 DPI
Faxing	Color faxing
Fax memory	8 MB
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	1000
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PDF 1.7, PostScript 3
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	802.1x RADIUS, EAP, SSL/TLS, WPA2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP, DHCP, DHCPv6, BOOTP, HTTP, HTTPS, DNS, DDNS, WINS, , UPNP, Bonjour, SNMPv1&v3, SNTP, IPP, IPPS, WSD Print, WSD Scan, LLTD, IEEE802.1X, LPR, Port9100, Telnet, FTP, IPSEC, SecureProtocolServer, LDAP, LDAPS, CIFS, FTP, FTPS, SMTP, SMTPS, POP3
Internal memory	1260 MB
Internal storage capacity	250 GB
Sound power level (standby)	37 dB
Sound pressure level (printing)	54 dB
Paper input type	Paper tray
Total input capacity	300 sheets
Maximum input capacity	400 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	100 sheets
Envelopes sizes	10, C4, C5, DL, Monarch
Custom media width	148.5 - 297 mm
Custom media length	210 - 431.8 mm
Paper tray media types	Banner, Envelopes, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 256 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Standard interfaces	Ethernet, RJ-11, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	2
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1400 W
Power consumption (off)	0.1 W
Power consumption (sleep)	3 W
Power consumption (PowerSave)	30 W
Power consumption (average operating)	850 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	0 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	600 mm
Width	563 mm
Height	700 mm