To Next Page

To Previous Page

Oki Data CONFIDENTIAL

45850101TH Rev.1

2-52

2. TROUBLESHOOTING PROCEDURES

(2) Open the scanner and press the top cover open button and open the top cover.

Check item Check work

Actions to be taken

at NG

(3-2-3-4) Check the system connection

Fuser motor drive

cable

Check the connection condition of the cables.

Visually check the CU/PU board DCHEAT

connector for half-way connection, slanted angle

insertion, and abnormal cord assembly.

Also check the connector connected with the

fuser motor in the same manner.

Replace the

cable with the

good cable

that normalizes

the connection

condition.

(3-2-4) Paper unloading jam occurs in the middle of paper running path.

Check item Check operation

Actions for NG

results

(3-2-4-1) Motor operation check

Fuser motor Conﬁrm that the fuser motor works normally

by using the Motor & Clutch Test of the self-

diagnostic mode.

Check if any load exists or not.

Replace the CU/

PU board or

fuser motor or

fuser unit.

If any attempt of

using new fuser

unit as a trial

is going to be

made, be sure to

use the System

Maintenance

Menu FUSE

KEEP MODE.

How to remove the paper

(Error code: 380, 381, 382, 383, 385, 389)

(1) Insert your ﬁnger into the recess on the right side of the printer and pull the front

cover open lever to open the front cover forward.

Questions and Answers:

Need help?

Do you have a question about the Oki MC873dn and is the answer not in the manual?

Oki MC873dn Specifications

General

Duplex printing	Yes
Print technology	LED
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	9.5 s
Print speed (black, normal quality, A3)	20 ppm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 1200 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	35 cpm
Scan to	CIFS, E-mail, FTP, HTTP, Image, USB
Scan drivers	TWAIN
Scanner type	ADF scanner
Output color depth	24 bit
Scan speed (color)	50 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 600 DPI
Faxing	Color faxing
Fax memory	8 MB
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	1000
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PDF 1.7, PostScript 3
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	802.1x RADIUS, EAP, SSL/TLS, WPA2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP, DHCP, DHCPv6, BOOTP, HTTP, HTTPS, DNS, DDNS, WINS, , UPNP, Bonjour, SNMPv1&v3, SNTP, IPP, IPPS, WSD Print, WSD Scan, LLTD, IEEE802.1X, LPR, Port9100, Telnet, FTP, IPSEC, SecureProtocolServer, LDAP, LDAPS, CIFS, FTP, FTPS, SMTP, SMTPS, POP3
Internal memory	1260 MB
Internal storage capacity	250 GB
Sound power level (standby)	37 dB
Sound pressure level (printing)	54 dB
Paper input type	Paper tray
Total input capacity	300 sheets
Maximum input capacity	400 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	100 sheets
Envelopes sizes	10, C4, C5, DL, Monarch
Custom media width	148.5 - 297 mm
Custom media length	210 - 431.8 mm
Paper tray media types	Banner, Envelopes, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 256 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Standard interfaces	Ethernet, RJ-11, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	2
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1400 W
Power consumption (off)	0.1 W
Power consumption (sleep)	3 W
Power consumption (PowerSave)	30 W
Power consumption (average operating)	850 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	0 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %