45850101TH Rev.1
2-29
2. TROUBLESHOOTING PROCEDURES
2.5.2 Inspection List
Panel display Cause Check details Result Solution
Inspection is
required.
001:Error
Machine Check
Exception
hardware fault
detection
(board failure
or poor power
supply)
Does this error message
reappear?
Ye s
Cycle the power.
Replace the CU/PU board.
Power OFF/ON
002:Error
xxxxxxxx
xxxxxxxx xxxxxxx
003:Error
xxxxxxxx
xxxxxxxx xxxxxxx
004:Error
xxxxxxxx
xxxxxxxx xxxxxxx
005:Error
xxxxxxxx
xxxxxxxx xxxxxxx
006:Error
xxxxxxxx
xxxxxxxx xxxxxxx
007:Error
xxxxxxxx
xxxxxxxx xxxxxxx
Program detects
the wrong
process Does this error message
reappear?
Ye s
Record the eight figures on
the LCD, and cycle the power.
Replace the CU/PU board.
Power OFF/ON
009:Error
Power OFF/ON
010:Error
Power OFF/ON
011:Error
Program detects
the wrong
process
Record the eight figures on
the LCD, and cycle the power.
Power OFF/ON
012:Error
A watchdog
timeout occurs
due to no system
timer interrupt
for unknown
reasons.
Does this error message
reappear?
Ye s
Cycle the power.
Replace the CU/ PU board.
Power OFF/ON
024:Error
CU Program
detects the error
for hash on the
DIMM slot
Inspection is
required.
030:Error
Detect the CU
RAM Check
error Does this error message
reappear?
Ye s
Re-implement the RAM DIMM
and turn on the MFP.
Replace the CU/ PU board.
Panel display Cause Check details Result Solution
Inspection is
required.
040:Error
Detect the CU
EEPROM error Does this error message
reappear?
Ye s
Cycle the power.
Replace the CU/ PU board.
Inspection is
required.
042:Error
Failed to access
to the Flash
ROM that is
directly mounted
on the CU/PU
board
Does this error message
reappear?
Ye s
Cycle the power and format
the Flash memory.
Replace the CU/ PU board.
Inspection is
required.
043:Error
The format
varsion of the
Flash differs
from program
supports
Inspection is
required.
045:Error
Failed to fomat
the Flash
memory
Inspection is
required.
049:Error
Incompatibility
between the CU
and the engine
head type
(resolution)
Replace with a head of proper
resolution.
Inspection is
required.
051:Error
Stopped
or unusual
movement the
CU cooling FAN
Replace the CU cooling FAN.
Power OFF/ON
052:Error
A DMA Abort
error was
detected with
the Image
Processor.
Does this error message
reappear?
Ye s
Cycle the power.
Replace the DIMM.
Power OFF/ON
054:Error xxx yyy
zzz
Detect the
communication
error between
the Controller
unit and scanner
unit
Record the figures on the
LCD, and close the error
display.
Power OFF/ON
055:Error
Controller unit
cannot detect
the scanner unit
Does this error message
reappear?
Does this error message
reappear?
Ye s
Ye s
Record the figures on the
LCD, and close the error
display and cycle the power.
Check the connection
between the scanner and
printer.
Replace the CU/PU board.