5
Error Conditions
Error Codes
The following error codes can be displayed:
E1 Operation error
E2 Sales amount exceeded
E3 Zero-price entry error
E4 Incorrect full-void entry
E5 Clerk number and password requested
E6 Manager password requested
Clearing an Error
Press to clear an error. The tone ends, the displays clear and the keypad unlocks, allowing you to continue with the
transaction or restart the program. If an error condition cannot be cleared by pressing
,
reset the cash register by
performing one of the three cash register reset operations explained in the next section.
Cash Register Reset Operations
If the cash register does not function, for example while programming and the error signal cannot be stopped by
pressing , reset the cash register. There are three reset operations; be very careful when choosing the one to
perform since you could unnecessarily cancel report data and cash register programming data.
Partial Reset – D Reset
A Partial Reset operation just clears the cash register's working memory.
1. Set the Control Switch to OFF.
2. Press and hold down
and .
If the cash register still remains in an error condition, proceed with the Full Reset - Reports operation.
Full Reset Reports – C Reset
A Full Reset - Reports operation erases the cash register's working memory, and all totals and counters (all report data).
1. Set the Control Switch to OFF.
2. Press and hold down
and .
If the cash register still remains in an error condition, proceed with the Full Reset - All Data operation.