Onkyo NC-500

Other Information
69
Troubleshooting
ETHERNET NETWORK
The unit fails to activate the Internet radio or
music server feature.
• Imperfect network connection.
➞ Check the connection between this unit
and the LAN side port of your router
(gateway) (see page 19).
➞ Make sure that the modem and router
(gateway) are correctly connected. Also,
make sure that the power is on (see page
19).
Intermittent sound.
• Excessive load on the network or server.
➞ Add more RAM to your PC. Make sure
that your system satisfies all the system
requirements listed on page 19.
➞ If you are downloading or copying a large
size file on your PC, temporarily stop the
process.
The unit fails to obtain a station list from an
Internet radio site.
• The radio site is now out of service or
otherwise inaccessible due to some other
reason such as maintenance.
➞ Try to access the site after a while.
Selecting the “Server” fails to play music or
fails to connect to the server.
• Your PC is not turned on, or Net-Tune
Central is not running.
➞ Turn on your PC, and start Net-Tune
Central.
• No audio files found on the server.
➞ Create MP3, MWA, and/or WAVE audio
files on your PC, and use Net-Tune Central
to create the list of audio files saved on
your PC (see the Net-Tune Central Help).
Search by album returns no match
• The audio file list of Net-Tune Central
contains no files that have album names.
➞ Assign album names to the files contained
in the audio file list of Net-Tune Central
(see the Net-Tune Central Help).
Search by artist returns no match.
• The audio file list of Net-Tune Central
contains no files that have artist names.
➞ Assign artist names to the files contained
in the audio file list of Net-Tune Central
(see the Net-Tune Central Help).
Search by genre returns no match.
• The audio file list of Net-Tune Central
contains no files that have genre names.
➞ Assign genre names to the files contained
in the audio file list of Net-Tune Central
(see the Net-Tune Central Help).
No playlist can be selected.
• You have not yet created any playlist in Net-
Tune Central.
➞ Create playlists in Net-Tune Central (see
the Net-Tune Central Help).