OpenText Tableau Forensic TX1 Imager
The Information Company 155
• Image Destination – Destination drive details, including readback verification hash
values (if enabled for the job), overall drive information (interface type, make/model
number, firmware version, serial number, HPA/DCO/AMA related information, RAID
and encryption information, size/layout information, and the partition table type),
partition details, and filesystem specific information.
• Failure Summary – If a failure occurred during the job, this section will be shown
and will include a failure reason and code. Note that the failure code is not intended
to be meaningful to the end user. In cases where customer support is required to
resolve a job failure situation, the failure code should be noted and included in the
incident report. This information is helpful to the support team and will help in
determining the root cause of the failure.
To access the Logs module, tap the side navigation menu icon in the upper left
corner, then tap Logs.
The Log List displays a summary of each log, including the job type, log creation date
and time (essentially the job start time), and the status of the job (Started, Ok, Paused,
Cancelled).
To export all logs, tap the Export All Logs button on the bottom of the Log List screen.
Then select a drive with a recognized file system to which to export the logs. Note that
logs can be exported to any writable media connected to TX1, including those physically
connected to the front USB accessory ports or the right-side destination ports, and any
network based media (iSCSI target or CIFS shares) that was mounted as a destination.
To delete all the logs stored on this TX1 for previously completed (inactive) jobs, tap the
Delete Inactive button on the bottom of the Log List screen. When completed, the only
logs remaining on the TX1 will be for any jobs that were active when the delete action
was initiated.
Note: Resuming a paused job requires the original job log to be present. If there are any
paused jobs in the Recent jobs list and the log for that job is deleted while it is paused,
the job will not be resumable and will need to be started over.
Tap on a job row to view the detailed forensic log for that job.
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