Troubleshooting Guide
Playback Issues
Sound
Page
No sound.
• Check the connections and the "Digital Audio Output" settings.
51,60
Low volume. Check the input mode on the amplifier if you have connected one.
Distorted sound.
• Check audio/video (AV) cables. 8 to 10
Cannot hear the desired audio
• Check if TV is muted.
-
type.
• Check if amplifier is muted.
-
• Press [AUDIO] to select the audio.
27
• Sound is not output while fast-forwarding during chasing playback
-
and simultaneous record and playback.
• Set "V.Surround Sound"
in
the Audio
menu
to
"Off"
in
the following cases:
43
- When using discs that
do
not have surround sound effects, such
as Karaoke discs
- When playing analog multilingual broadcast recordings
• The sound effects will not work when the bitstream signal is output from
-
the
HDMI
AV
OUT terminal or the DIGITAL AUDIO OUT terminal.
• Audio may not be output due to how files were created. (DivX)
-
• Audio may not be heard when more than 4 devices are connected -
with HDMI cables. Reduce the number of connected devices.
• When the DIGITAL AUDIO
OUT
terminal is used for audio output 55
and the unit is connected to the television with an HDMI cable, set
"HDMI Audio Output" to "Off"
in
the Setup menu.
• Depending on the connected equipment, the sound may be distorted
-
if this unit is connected with an HDMI cable.
Cannot switch audio.
•
You
cannot change the audio type when a DVD-R, DVD-R DL, DVD- -
RW (DVD-Video format), +R, +R DL, or +RW disc is
in
the disc tray.
• You cannot change the audio type when playing a recording of an
20,22,
analog multilingual broadcast on a DVD-R, DVD-R DL, DVD-RW
51
(DVD-Video format), +R, +R DL or +RW disc.
You
can select "Main"
or "Secondary Audio Program (SAP)"
in
"Multi-channel
TV
Sound
(Analog)"
in
the Setup menu before recording.
• Only
one
language channel
is
recorded from digital multilingual
20,22
broadcasts,
so
you
will be unable to change languages during playback.
•
You
have used a digital connection. Set "Dolby Digital" to "PCM" or
52,60
connect using an audio cable (analog connection).
• There are discs whose audio cannot be changed due
to
how the -
disc was created.
Playback Issues
Operation
Page
Play fails to start even when
• Insert the disc correctly with the label facing up. 7
[~
PLAY] is pressed.
• Ensure disc is for the correct DVD-Video region number, and is not
Cover
Play starts but then stops
defective.
immediately.
• The disc is dirty.
63
•
You
tried to
playa
blank disc or a disc that is unplayable on the unit.
62,63,
65
• When recording to DVD-RAM using EP (8H) mode, play may not be 50
possible
on
DVD players that are compatible with DVD-RAM.
In
this
case use EP (6H) mode.
•
You
cannot play discs during DV camcorder recording.
-
• If playing DivX VOD content, refer to the homepage where you 29
purchased it. (DivX)
Audio and video momentarily
• This occurs between playlist chapters.
-
pause.
• This occurs as scenes change during Quick View.
-
•
liD
mI!IIlmages
and audio may be interrupted momentarily
20
when play reaches the point where the recording passes from the first
layer to the second.
DVD-Video is not played.
•
You
have set a ratings level to limit DVD-Video
play.
Change this settinQ.
49
RQT9046
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