Pogo Automatic - Troubleshooting Alerts and Error Codes; Error 4: Not Enough Blood; Error 2: Incomplete Test; No Blood Alert Resolution

Codes What It Means What to Do
Error 4
Not Enough
Blood
E-4
Not enough blood
collected to
complete test.
Repeat test aer
rubbing your
nger to increase
circulation.
Error 2
Incomplete
Test
(meter error)
E-2
Meter could not
calculate blood
glucose result.
Meter did not read
strip.
Repeat test.
No Blood
Alert
NO
No blood
collected on test
strip.
Repeat test aer
rubbing your
nger to increase
circulation.
Choose test site
without callused,
thick skin (See
Helpful Hints, on
page 30).
74
Customer Support 1-855-IMI-POGO (464-7646) • www.presspogo.com
Alerts and Error Codes
The POGO Automatic Meter displays specic alerts and error
codes when it detects a problem. When an alert or error code
appears, refer to the following list for information on how to
proceed. If the alert or error code remains aer using the
information, call Intuity Medical Customer Support
toll free at 1-855-IMI-POGO (464-7646).
When error appears, you should turn the meter o, perform the
recommended action (What to Do), and then turn the meter on to
ensure that the error is xed.
Troubleshooting
TROUBLESHOOTING