Customer Support
A team of expert support professionals are here to assist with technical issues, questions related to billing,
feature usage, service upgrades, as well as any other general inquiries you may have. Simply contact us
and a representative will help you with your request.
In order to provide optimal support, we recommend that the account owner (or an Authorized Contact)
submit a ticket online or contact us via our toll-free support number regarding any critical or timely issues
that may require troubleshooting. And always keep your account number handy to help us better assist you
when you need us.
Support by Phone - MAIN LINE: 1-888-538-3960
Live phone support is available 24/7 for emergency assistance.
Online Support: www.GoMomentum.com/Support
Send non-emergency support requests via the dedicated online portal as email-to-case.
Learning Resources: www.GoMomentum.com/MU
Momentum University is an online knowledge base of training and support content on the Momentum
Telecom website. The Momentum University library is easy to use and offers the latest information about
Momentum’s best-in-class cloud services, devices, and features. Momentum University includes product
guides, user guides, FAQs, videos, and quick reference tools to help you do what you do.
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