Poly RealPresence Trio 8800

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Poly Trio 8500 | 8800

User Guide

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Table of Contents3
Overview of Realpresence Trio Features7
System Log in9
Log in9
Log out9
Change System Log in Password9
System Lock10
Lock the System10
Unlock the System10
Change System Lock Password10
Main User Screens11
Icons and Status Indicators12
Onscreen Keyboard12
Access the Keyboard12
Manage Keyboard Language Layouts12
Mute13
Mute Audio13
Unmute Audio13
Volume13
Place Audio Calls14
Local / IP Call14
International Call14
Redial the Last Caller14
Call from Recent Calls14
Call from a Directory14
Call a Favorite14
Bluetooth Call15
Locked / Logged out Call15
Place Intercom Calls15
Use the Intercom15
Use Intercom During a Call15
Answer Audio Calls16
Answer an Incoming Call16
Auto Answer Calls16
Answer Calls on a Locked System16
Answer an Intercom Call16
Decline Incoming Calls17
End Audio Calls17
Use Do Not Disturb17
Enable Do Not Disturb17
Enable Do Not Disturb for One Line17
Enable Do Not Disturb on Multiple Lines17
Disable Do Not Disturb17
Forward Incoming Calls18
Forward All Incoming Calls to a Contact18
Disable Call Forwarding18
Hold and Resume Calls18
Hold a Call18
Resume a Call18
Transfer Calls19
Choose a Default Transfer Type19
Transfer a Call19
Cancel a Transfer19
Manage Multiple Calls19
Manage Calls from the Calls Screen19
Recording Guidelines20
Record a Call20
Call Recording Tasks20
Pause During a Recording20
Resume During a Recording20
Stop Recording20
Manage Recorded Calls21
Browse Recorded Calls21
Play a Recorded Call21
Pause and Resume Played Recordings21
Stop Playing a Recording21
Rename a Recording21
Delete a Recording21
Tips for Conference Calls22
Initiate a Conference Call22
Merge Calls into a Conference Call22
Add Participants to a Conference Call22
Mute a Conference Participant22
Remove a Conference Participant23
Hold a Conference Call23
Resume a Conference Call23
End a Conference Call23
Video Call Settings24
Manage Call Rate for Video24
Manage Near-End Video Clarity25
Manage Near-End Video Layout25
Manage Near-End Video Quality25
Manage Far-End Video Display26
Manage Camera Tracking26
Manage Camera Position During a Call26
Manage Stored Camera Presets27
Rename Stored Camera Presets27
Place a Video Call27
Start Video During an Audio Call28
Stop Sending Video28
Toggle Video and Content28
Handle a Mixture of Audio and Video Calls28
Share Content with Realpresence Desktop or Mobile29
Sharing Content with People+Content IP29
Download and Install Polycom® People+Content™ Technology29
Share Content Using People+Content IP30
Stop Sharing Content with People+Content IP30
Share Content with People+Content IP over USB30
Share Content from Apple Devices30
Share Content from Windows or Android Devices31
Share Content with an HDMI or VGA Connection31
Bluetooth Connections31
Make the System Visible to Nearby Bluetooth Devices31
Connect Using Bluetooth31
Connect Using Near Field Communication (NFC)32
Play Audio from a Bluetooth Device32
USB Cable Connections32
Connection Requirements32
Connect a Device or Laptop32
Set Realpresence Trio as Your Audio Device33
Password Requirements33
Manage Language Display33
Manage Time and Date Display34
Modify Time and Date Display34
Disable Time and Date Display34
Manage Backlight Settings34
Modify the Backlight on Intensity34
Modify the Backlight Maximum Intensity35
Modify the Backlight Idle Intensity35
Modify the Backlight Timeout Setting35
Manage Power-Saving Mode35
Modify Office Hours35
Modify Timeouts36
Manage Ringtones36
Manage Audio Play Settings36
Manage Number Formatting37
Recent Calls37
View Recent Calls37
Edit Caller Information37
Save a Recent Call as a Contact37
Delete a Recent Call Entry37
Place a Call from Recent Calls38
Local Directory38
Search for a Local Directory Contact38
View Contact Details38
Add a Contact to Local Directory38
Edit Local Directory Contact Information38
Delete a Local Directory Contact38
Favorites39
Add a Favorite39
Remove a Favorite39
Corporate Directory39
Search the Corporate Directory39
Perform an Advanced Search of the Corporate Directory39
Add Corporate Directory Contacts to the Local Directory40
Open the Calendar40
View Meeting Details40
Meeting Reminders40
Set Meeting Reminder Type40
Set Meeting Alert Tone41
Disable Meeting Reminders41
Join Calendar Meetings41
Join Using an Alternate Number41
View a Different Exchange Calendar41
Investigate Warnings44
Restart the System44
Update the System Configuration44
Test System Hardware45
Clean the Touchscreen45
Check Realpresence Trio Visual+ Status46
Check Calendar Status46
Tips for Resolving Content Sharing Issues46
Tips for Resolving Camera Issues46

Poly RealPresence Trio 8800 - Page 48

Table of Contents

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