TroubleShooting
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If the front-panel LED is green, then the hardware is operating correctly.
If there is a yellow LED on the front-panel, there is information in a Sound-
Structure system log that should be reviewed. The LED could be yellow for a
variety of reasons including the design file expects a specific device configura-
tion which is not found. An example would be a telephony plug-in card is
expected but there isn’t one installed in the device.
If there is a red LED on the front-panel, it is possible there is a software or hard-
ware issue with the device that may require a firmware update. Check the logs
and then contact tech support.
OBAM Troubleshooting
There are status LEDs associated with both the OBAM input and output con-
nections. These LEDs are positioned on either side of the OBAM link
connections as shown in the following figure. The OBAM Input LED will illu-
minate when there is a valid OBAM out connection plugged into the OBAM in
connection on this device. The OBAM Output LED will illuminate when the
OBAM out connection is plugged into a valid OBAM input port on a different
device.
In a multi-SoundStructure device system, if the OBAM LEDs are not illumi-
nated, check that the cables are properly seated into the OBAM in and out
connectors. If the cables are properly seated, try looping a known good cable
PIN 2: TXD
PIN 3: RXD
PIN 5: GROUND
PIN 7: CTS
PIN 8: RTS
C-LINK2
OBAM IR
RS-232
REMOTE CONTROL 2
IN OUT
12V
REMOTE CONTROL 1
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