Fault description Cause Remedy Personnel
No. 0: The identifier appears fol‐
lowed by the message
‘System
error’
.
System or EPRom error Return the pump to ProMinent. Instructed per‐
sonnel
No. 1: The identifier
appears
followed by the message
‘Input
signal < 4 mA’
.
The pump is in
‘Analog’
oper‐
ating mode, a fault behaviour
has been programmed in the
‘Analog’
menu and the con‐
trol current has fallen below 4
mA.
Eliminate the cause of the low
control current or
switch the programming of the
fault behaviour to
‘off’
- see
chapter "Set Up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical per‐
sonnel
No. 2: The identifier
appears
followed by the message
‘Input
signal > 20 mA’
.
The pump is in
‘Analog’
oper‐
ating mode, a fault behaviour
has been programmed in the
‘Analog’
menu and the con‐
trol current has risen above
20 mA.
Eliminate the cause of the high
control current or
switch the programming of the
fault behaviour to
‘off’
- see
chapter "Set Up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical per‐
sonnel
No. 3: The identifier
appears fol‐
lowed by the message
‘Level
error!’
.
The fluid level in the storage
tank has reached "Liquid level
low 2nd stage".
Top up the storage tank. Technical per‐
sonnel
No. 4: The identifier
and the
message
‘Tube rupture’
appear.
The pump hose has a leak. Press the
[Clickwheel]
.
Replace the pump hose and
clean the hose rupture indi‐
cator, refer to the "Repair"
chapter.
Technical per‐
sonnel
No. 5: The identifier
and the
message
‘Dosing monitor fault’
appear.
The state of the dosing mon‐
itor is not as expected.
Press the
[Clickwheel]
.
Investigate and clear the
cause.
Technical per‐
sonnel
No. 7: The identifier
"Tempera‐
ture" appears followed by the mes‐
sage
‘Temperature’
and the pump
remains idle.
The ambient temperature is
too high or too low.
Change the ambient tempera‐
ture. The pump starts up auto‐
matically.
Technical per‐
sonnel
The temperature is too high. Rectify the cause. The pump
starts up automatically.
Technical per‐
sonnel
No. 8: The identifier
and the
message
‘Initialisation’
appear.
Pump restart, initialisation
incomplete.
Rectify the cause. The pump
starts up automatically.
Technical per‐
sonnel
No. 10: The identifier
and the
message
‘Parameter’
appear.
An incorrect parameter has
been entered.
Correct the parameter. Technical per‐
sonnel
No. 13: The identifier
and the
message
‘Mains/power supply /
overvoltage’
appear.
The mains voltage is too low
or not connected.
Rectify the cause. Technical per‐
sonnel
No. 16: The identifier
and the
message
‘Memory overflow’
appear.
The amount of memory space
reserved for the stack is no
longer sufficient.
Perform a reset (briefly discon‐
nect from the mains/power
supply).
Technical per‐
sonnel
No. 17: The identifier
and the
message
‘Control signal < Imin’
appear.
The pump is in
‘Analog’
-"xx.
side band” operating mode, a
fault behaviour has been pro‐
grammed in the
‘Analog’
menu and the control current
has fallen below 4 mA.
Eliminate the cause of the low
control current or
switch the programming of the
fault behaviour to
‘off’
- see
chapter "Set Up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical per‐
sonnel
No. 18: The identifier
and the
message
‘Control signal > Imax’
appear.
The pump is in
‘Analog’
-"xx.
side band” operating mode, a
fault behaviour has been pro‐
grammed in the
‘Analog’
menu and the control current
has risen above 20 mA.
Eliminate the cause of the high
control current or
switch the programming of the
fault behaviour to
‘off’
- see
chapter "Set Up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical per‐
sonnel
Troubleshooting
90
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