Promise Technology Pegasus32 R6 User Manual

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Promise Technology Pegasus32 R4/R6/R8
Incomplete Array
A more serious, but far less common problem is an Incomplete Array. An incomplete array results from a
physical drive that fails or becomes missing during:
• RAID level migration
• Disk array transport
Migration
Normally, if a physical drive or the controller fails during migration, the disk array goes critical, and you
can rebuild it.
Transport
Transport is the action of moving the physical drives of a disk array:
• To different slots in the same subsystem
• From one subsystem to another
If a physical drive fails during a transport, or you do not move all of the physical drives to their new
locations, the Pegasus Utility displays an incomplete array. When the Pegasus Utility discovers an
incomplete array, it displays a dialog box asking you to:
• Click the OKbutton to accept the incomplete array.
• Click the Cancelbutton to reject the incomplete array.
Before you accept the incomplete array, be sure all of the physical drives are present and that their
drive carriers are properly installed into the subsystem. See “Replacing a Physical Drive” on page 189.
If you choose to accept the incomplete array:
1. Click OKin the incomplete array dialog box.
2. Check the operational status of the logical drives in the array.
• If the logical drives are Critical, proceed with a rebuild.
• IfthelogicaldrivesareOfine,contactTechnicalSupport.See“Contacting Technical Support” on
page 242.
3. Restore your data from a backup source.
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Promise Technology Pegasus32 R6 Specifications

General

Brand	Promise Technology
Model	Pegasus32 R6
Category	Storage
Language	English